Online Security

Keeping your personal details secure is vitally important. Outlined below you will find some useful information to help protect yourself when logging into our dealing platform and when using the internet in general.

Password tips

Keep it to yourself.
Try to make it unique.
Use a mixture of letters and numbers.
Use a variety of passwords for different accounts.
Avoid using personal information that could be easily accessible.
Do not write down your password.
Change your password/s routinely, and if you have any concerns that they have been compromised.

Please note: IG Markets will never call you or email you asking for your password.

Protect your computer

Ensure your browser and operating system is armed with the latest security updates and patches. Microsoft users should visit http://windowsupdate.microsoft.com to run a check and download the latest updates.
Use anti-virus software and regularly update it. Common packages include McAfee and Symantec (Norton).
Use a personal firewall. Examples include Zone Labs, Symantec and McAfee.
Use anti-spyware software, such as McAfee, AdAware or Microsoft antispyware.
Password protect your computer to prevent unauthorised access.

Keep your session secure

When logging into PureDeal ensure you are not being overlooked.
Set your preferences to log you out automatically after a specified period of inactivity.
Always remember to log off and close the browser.
Memorise your account number and password.
Avoid using public areas such as internet cafes when conducting personal business over the web.

Emails

Be alert, in particular avoid using links in an email message if you have any doubts about its authenticity.
Never send sensitive information by email.
Be wary of opening unexpected email messages, especially those with attachments.
Review your Internet Service Provider and choose one which offers virus protection against incoming email if not already included.